Recently
I read an article which highlighted CIPD's latest quarterly Employee
Outlook survey. Astonishingly, it appears we have a nation of
employees who are simply ‘not bothered’ about their work, with
58% of respondents reporting only ‘neutral’ levels of engagement
with their job.
According
to the article, Peter Cheese, Chief Executive at the CIPD, drew links
between employee disengagement and recent high profile cases of
“unethical behaviours and corrosive cultures overseen by senior
leaders”, emphasising the importance of establishing positive
working cultures from the top down. He went on to warn:
“We
know that strong employee engagement drives higher productivity and
better business outcomes, so such a prominent display of ‘neutral
engagement’ in the workplace should act as a real wake up call for
employers.”
Within
the realms of brand and management consulting, a lack of engagement
is of great concern; it will have direct correlation to the levels of
creativity, innovation and credibility delivered to the client. It is
clearly evident that whilst employee engagement is frequently written
about, it now needs to become a lifestyle choice of both people and
organisations, to develop and maintain an engaged mind.
An
engaged mind is developed holistically, through a healthy lifestyle.
It incorporates physical, spiritual and mental well-being. It cannot
simply be confined within the four walls of a place of work, it is
curious, excited, receptive, engaged, tenacious. Most likely, someone
with an engaged mind commits to lifelong learning, demonstrating
intellectual curiosity, pursuing education, new activities, reading,
learning new languages or developing new skills. In its most simple
form, an engaged mind comes from understanding ones strengths and
interests, and how this translates into being a valued contributor to
relationships, both in and outside work.
With
this in mind, the role of good leadership is to find the most
appropriate and productive ways to stimulate employees in developing
and cultivating their well-being. Providing an environment of
authenticity – it is proven that employees who are themselves in
the workplace are more effective. Those who are clear enough about
what their organisation stands for and are at ease with the culture
are more likely to bring themselves to work and to share stories
about their family lives, hobbies, likes and dislikes. A simple
concept to nurturing this is to encourage employees to try something
new everyday, from travelling to work via a different route to trying
new foods, attending lectures or trying a new social activity.
Beyond
that, it is about recruiting with purpose – finding future talent
who demonstrate these traits. Whilst it may not be the easiest
paragraph in a job description, it will be clearly evident via
experience, interests and most certainly on meeting. Engaged minds
are obvious from the outset, a genuine smile and welcoming, inclusive
attitude. They are receptive and confident, with an openess about
sharing new activities or experiences, being able to listen actively
and offer insights and challenge, largely because they care about the
outcome.
Personally,
two character traits stand out for the engaged individual –
proactivity and energy. A proactive person will seek to understand
their environment so they can make suggestions, take initiative, and
innovate for the greater good. Their primary focus is on adding
value. And they do so with high energy, setting the momentum, rather
than it being defined. It will come of no surprise that a person with
an engaged mind will inspire others, being the most effective brand
ambassador with partners, investors, customers and employees.
My
challenge for you today is to find your own, individual path
to creating an engaged mind.
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